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FAQs

Products

It couldn't be simpler. Just add water, coconut water, milk, or a nut-milk to your trusty blender, and you're ready to go.

Any questions on how to blend - we're here to help. Email us at hello@thelifebar.com or message us @thelifebar and we'll get back to you

Watch one of our videos hereor contact us on social - we are here to help!!

Yes, we use only whole, organic, plant-based foods from long-standing relationships with farmers and vendors. We are in the process of obtaining our USDA Organic Certification. 

Freezing your smoothie allows us to provide you with the most natural ingredients without adding any artificial preservatives or additives.

Our products last 6 Months in your freezer.

12 months stored in a cool dry place.

Yes

Yes, our products are plant-based and contain no animal products.

Yes

( **please note: we manufacture in a facility that contains gluten.**)

No, we use a series of plant extracts (such as stevia and monk fruit) to ensure there is no added sugar to the mix. 

No

No

Yes, absolutely. All of our products are designed to be balanced, delicious, nutritious, and completely organic - strictly nothing bad. Many products are also gluten-free, and we have a variety of options for vegans. You'll find a full nutritional breakdown of each product on selection.

Kids love the LIFEbar smoothie kits, but please note that we are not doctors and consult your physician if you have any medical questions.

Our mixes and adaptogenic blends do not contain tree nuts, as for our smoothie kits, all of them contain nuts. Also, please note that all of our products are processed in a tree nut facility.

Currently, we do not sell juice, but we're continually expanding our menu, sign up for our email list here to find out more. 

Gifts & Subscriptions

Yes, who doesn't love a surprise ready-to-blend smoothie at the door. On ordering, add their details into the shipping information and any info we should know.

Absolutely. Click the login button at the top right of your screen to access your account. Here you can pause or make any changes to your subscription plan.

To entirely cancel your plan, you will have to pause your plan first. Begin by logging in on the mobile or desktop site. Head to "Manage Plans" under the "Login" tab, and click the "Edit" button next to "Plan Status". In the pop-up window, click on "Change Plan Status," then click "Pause This Plan." At this point, all future deliveries are paused, and you won't be billed, but your account information will be saved.

 

To cancel your plan, click on the "Edit" button next to "Plan Status" once more, and then select "Cancel My Plan". You will have to complete a quick survey, and then you can select "Submit and Cancel My Plan." You will receive an email confirming that your plan has been successfully canceled.

 

If you need any assistance, you can email our Care Team at hello@thelifebar.com, and we will help ensure your plan is canceled. Please note that any adjustments (including cancellations) made after 6 pm ET on Sunday will not go into effect until your subsequent delivery is slated to ship.

Absolutely, see our shop page for more details.  

Delivery & Returns

Don't worry! As long as the products are 'refrigerator-cold' to the touch, they're safe to place straight into your freezer.

We try to make the process as stress-free as possible. Get in touch with our customer service team and we'll send you an email with the amount of time until you receive your refund. The average time is 3 to 7 business days. Please see our returns policy for more detail.

Shipping Smoothie kits are shipped out on Monday and Tuesday. Depending on where you are in the US, it can take 1 to 3 days.

 

Please note: if you order after 8 am on Tuesday, your smoothie kits will ship out the following Monday. Non-perishable orders are sent via USPS and take 2 to 4 days.

Company

Yes we do. Please contact one of our helpful LIFEbar team members to send you more information about our corporate wellness plans.

We substitute for sustainable, organic, and ecological materials where possible and strive to do more for the planet every day.

Yes we do! Share your love of LIFEbar for rewards. Please fill out this form, and we'll get back to you on some offers you can't refuse!

Yes, we donate to many nonprofits please get in touch via our Contact page to find out more.

Contact hello@thelifebar.com for more info.

We started in Louisville, KY, back in 2010, pioneering holistic superfood nutrition in a bricks-and-mortar smoothie cafe. It’s been onwards and upwards since then. How much can change in a decade!

1812 West Muhammad Ali Blvd. Louisville, KY 40203

See our contact page for more details. Alternatively, email us at hello@thelifebar.com

Scientific Studies

Studies show that eating 10 servings of fruits and vegetables a day is associated with:
● 24% reduced risk of heart disease
● 33% reduced risk of stroke
● 28% reduced risk of cardiovascular disease
● 13% reduced risk of overall cancer
● 31% reduction in premature deaths
With over 5 servings in our smoothies, you’re already half-way there! Click here to explore our smoothies packed with fruits, vegetables and flavour.

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